Privacy Policy

As customers of Winney and Rose, I may hold some information about you (your name, email address, and cases where I have made you beautiful home furnishings, your postal address and telephone number). This is a short note setting out everything you could ever wish to know about how I collect, use and store this information. But if you still have any pressing questions after reading this, please contact me

  • IMPORTANT NOTE: When I talk about "information", I am only referring to your contact details. I never have access to your financial information when you make payments using bank transfer. All sensitive financial information is held securely by the processing companies, and they never share this with me, or anyone else.

 

How I collect information

I use Gmail to hold your email address and this has a password protected access and has its own privacy policy, any address details are saved only whilst I am completing orders, I keep a name and phone number on your invoice which is kept in a locked place in my workroom.

Whenever you order a pair of curtains, a blind or cushions etc I only keep information to help me process your order and help me find you when I deliver your beautiful items back to you...

I also have a contact me form on my website which asks for your contact information and a brief message, this is processed by Yola or my contact form on mumsnet and Netmums and again they have their own privacy policy...

The website provider I use, Yola, has cookies enabled for this site to make sure your computer (or another device) is recognised when you visit here again. Unfortunately, they are not the yummy kind

Who has access to your information

That would be just me! As sole maker and business owner at Winney and Rose, I am the only one who ever has access to your information, and I never, ever, ever pass this on to anyone else. 

How I use your information

I only use your information to contact you whilst I am creating your lovely soft furnishings, I have no Newsletters and so send no other kind of emails.

If you have completed a contact me form online, you can expect to hear from me using the contact information you've provided.   

How I store information

I keep all my invoice books and order sheets in a locked safe place in my workroom, they are kept for Tax Return purposes and are never shown to anybody else. All these are kept for 7 years

Your rights

You can ask me at any time what information I hold about you, and I will give you full details free of charge. You also have the right to ask that your details be deleted, amended or transferred. If you ever change your mind about what information, if any, you want me to hold on your behalf, just contact me

I hope everyone finds this helpful

 

Updated on: 21st  May 2018